“We need a flat organizational structure in order to scale.” Or do we, really?

Apparently, some people think you should replace professional textual communications with voice messaging. Here’s why I think that that’s a bad idea.

A summary of how I think we ended up where we are right now, and what we can do to get moving again.

A quick introduction to Goodhart, Strathern, Campbell, Yankelovich, and McNamara.

“Warnock’s Dilemma” is a classic feature of distributed, asynchronous, online communications. You can’t avoid it, you can’t work around it, but you can deal with it with two simple changes to your communicative behavior.